Flip buyer comments into selections with AI | Elvan

Whats up Product Hunt 👋

I’m Ravi, co-founder of Elvan.

We constructed Elvan on @Vercel with a easy function. Make buyer comments as actionable as product analytics.

🧩 What’s Elvan?

Elvan is a next-generation, AI-native comments platform that is helping you accumulate and perceive buyer comments throughout each touchpoint.

You’ll be able to accumulate comments by means of:

• In-product (Internet SDK)

• E-mail

• Embedded paperwork

• Shareable hyperlinks

• Shopify, Intercom, Salesforce, and your site

It’s constructed for true omnichannel comments assortment, now not only one channel.

🚨 The Downside

Maximum groups already accumulate NPS or CSAT.

However:

• Comments is gathered too overdue

• Alerts are unfold throughout equipment

• Responses take a seat in CSV exports

• Groups learn feedback manually

• Churn alerts are ignored

Comments will get gathered, however it does now not power selections.

💡 The Resolution

Elvan turns comments right into a real-time sign layer.

• Seize comments on the proper second according to genuine consumer occasions

• Acquire throughout channels like product, electronic mail, and your current equipment

• Mechanically analyze responses with AI

• Direction insights to the place your staff already works

You pass from uncooked responses to transparent, structured perception your staff can act on straight away..

⚡ Why Elvan is Other

We didn’t get started with surveys and upload AI later.

We constructed Elvan from scratch to concentrate on something. Turning comments into motion.

• No advanced developers

• No guide tagging

• No undertaking bloat

🧠 Options & Advantages

Elvan robotically:

• Detects sentiment

• Clusters ordinary topics

• Surfaces early churn alerts

• Identifies function requests

• Generates summaries you’ll percentage with management

Comments assortment can also be caused at once from equipment like Zendesk and Salesforce when key occasions occur, comparable to price ticket answer or deal closure.

Responses circulate into Slack in genuine time, so your staff sees buyer comments because it occurs and will act straight away.

As a substitute of studying 200 responses, you get a couple of transparent movements to concentrate on.

👥 Who is that this for?

Particularly groups that already accumulate comments however fight to behave on it.

🔧 Use Instances

• NPS after onboarding

• CSAT after toughen interactions

• In-product comments after function utilization

• PMF surveys

• Submit-purchase comments for eCommerce

🎁 Release Be offering

We’re providing 40% off for the primary three hundred and sixty five days
Use code: PRODUCTHUNT

Early customers may also get direct get entry to to me for comments and roadmap enter.