Hello Product Hunt, I’m Nalin, founding father of @Cignara ( – @Y Combinator P26 batch)
Corporations lose earnings each time a buyer is caught in IVR, waits too lengthy for assist, will get blocked through a dumb chatbot, or receives a generic solution from an agent with out the correct context. Those don’t seem to be simply toughen issues. A criticism is a retention second, an inquiry is a gross sales second, and a toughen name is steadily an upsell second.
