Whats up Product Hunt! 👋
I am Rashmi, cofounder at Troopr Labs. We make Enjo, utilized by 600+ corporations together with Netflix, Snowflake, and Grammarly for reinforce automation. We are launching Enjo Assist Middle as of late.
Here is a dialog now we have had with dozens of reinforce groups:
“We all know we’d like a assist middle. We have now been that means to set one up. However no person has time to sit down down and write 20 articles from scratch.”
So the assist middle by no means will get constructed. Or it will get constructed as soon as and no person maintains it. Shoppers cannot to find solutions, they record tickets, and the group solutions the similar questions each day.
We requested ourselves: what if you did not have to write down the rest? What if you happen to simply pointed the AI at your web site, replied a few questions, and were given a running assist middle?
That is what Enjo does. Select a template, paste your URL, and the AI generates your articles, organizes them into collections, and offers your shoppers a portal that in reality solutions questions.
However this is the section I am maximum fascinated by: it will get smarter by itself.
When a buyer asks one thing your assist middle cannot resolution, Enjo escalates it in your group. Once they unravel it, the AI drafts a brand new article from that answer. Subsequent buyer with the similar query? Responded. No price tag wanted.
Each and every dialog makes the assist middle extra entire. Escalations cross down through the years, no longer as a result of any person wrote extra doctors, however since the gadget discovered out of your group’s actual solutions.
Loose to begin. All options, 200 AI replies/month, no bank card. Your assist middle remains reside even after AI replies are used up. Starter plan is $95/mo when you want extra.
What is been the largest factor preventing your group from construction a assist middle, or holding the prevailing one from going stale? Actually curious what the blockers seem like for other people right here.
